+17 [Legend] Black Dragon Lord Chest (Joker) broke

Hello,

Today I made a big mistake by not using ISS in time when enchanting my gear.

I got my item to +17 before it broke, me instantly realizing I had not clicked on the insurance scroll for the item yet.

Here is a picture with my name and timestamp and message of the broken item:
https://gyazo.com/f35e8bd28e52047a4c2e1394dca123db

Name: Django
Timestamp: 22:45 21-6-2016
Item: +17 [Legend] Black Dragon Lord Chest (Joker)

(as seen in the gyazo but just to be sure.)

Thank you very much if I am able to get a reimbursement.

Item has been reimbursed. As stated on reimbursement thread, only the item will be reimbursed. Not the effects, soulforce, expand, enchant.

Thank you very much. I did indeed read about the effects not being reimbursable.